Are you passionate about shaping the right outcomes for customers, the business, and the regulator?
What You Will Be Doing
* Act as a first point of contact for day‑to‑day compliance queries, providing clear, practical guidance. Support colleagues in making decisions that balance FCA expectations, commercial objectives and fair customer outcomes.
* Monitor, review and assess compliance with FCA regulations and internal policies across our insurance activities. Support incident investigations through to completion, ensuring actions are identified, tracked and evidenced. Maintain accurate and timely compliance documentation and records.
* Collate and analyse MI, spotting themes, trends and emerging risks. Carry out root cause analysis and help the business design meaningful, sustainable fixes.
* Manage sanctions checking procedures, ensuring robust controls and appropriate escalation. Help ensure the business operates in line with Group policies, procedures and our risk appetite.
* Support the implementation of advice, findings and guidance from the second line of defence (2LoD). Help translate 2LoD feedback into practical actions and improved processes in the first line.
About You
Either way, you’ll bring:
* Proven experience in a compliance, regulatory or risk‑focused role (insurance experience highly preferred).
* Strong understanding of FCA expectations and insurance‑specific regulation, or the ability to quickly build this.
* Analytical mindset – comfortable working with MI, identifying trends and getting to root causes.
* Clear communicator – able to translate regulatory requirements into straightforward guidance for non‑specialists.
* Organised and self‑motivated – able to manage your workload, meet deadlines and follow issues through to resolution.
* Qualifications such as ICA, CII or a law degree are an advantage, but not essential if you have the right experience and mindset.
Why Join Barbon
* Real impact: Your work directly shapes how we treat customers and manage regulatory risk.
* Variety: You’ll work across multiple products, processes and stakeholders in a fast‑paced environment.
* Development: Exposure to first and second line activity, with opportunities to deepen your technical and commercial understanding.
* Culture: Collaborative, pragmatic and customer‑focused, with a strong emphasis on doing the right thing.
What We Offer
* Competitive salary
* 26 days holiday allowance, plus bank holidays with the option to buy additional days
* Death in Service benefit of x4 salary
* Company pension scheme
* Enhanced maternity and paternity leave packages
* A flexible benefits package which allows you to add additional benefits to your overall package
* Benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
* Purpose built, modern office with free parking and on‑site subsidised bistro
* Job referral scheme
* Discounted rates on PIB products
* Financial management support, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
* Volunteering day to support your involvement with local charities
* Wide range of discounts including a kids pass covering over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects and other options
* Professional study options and apprenticeships available to all employees
* Support for fundraising through PIB Community Trust, granting opportunities for chosen charities
* Commitment to improving environmental impact and reducing carbon footprint at premises
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