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Retail Trainee Manager - Nottingham, Nottingham
Client:
Location: Nottingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
e73e3865b546
Job Views:
5
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine is looking for dynamic, ambitious, and driven individuals in Nottingham who want to grow and develop within a company that's revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in [year], the company recently returned to private ownership following Fortress Investment Group's acquisition and has undergone an ambitious transformation. The results include record market share growth, a new website, six new stores, and plans for further expansion over the next five years. With no minimum purchase, our range includes over 1,000 wines, spirits, and beers, available online and in-store. Our key strength is our team of over 1,000 WSET-trained colleagues providing knowledgeable, passionate, and friendly customer service.
The Role
As a Trainee Manager at Majestic, you will support your Store Manager in driving sales and managing daily store operations. You’ll deliver exceptional customer experiences and optimise KPI performance, while supporting your team to reach their full potential.
Key Responsibilities:
* Support your Store Manager in daily operations and performance management.
* Drive sales and optimise KPIs by identifying focus areas and implementing improvement plans.
* Deliver outstanding customer service to foster loyalty and repeat business.
* Offer personalized VIP concierge services, including product updates and tastings.
* Promote the story of our products through tastings and product knowledge sharing.
* Assist in recruitment, management, and development of team members.
* Support team members’ product knowledge and qualification progress, including WSET qualifications.
* Maintain the store’s appearance and ensure compliance with safety and legal standards.
* Identify operational improvements and implement them.
* Follow internal policies and complete mandatory training.
* Communicate store, regional, and business updates effectively.
Knowledge & Skills Required:
* Experience working in a fast-paced, target-driven retail or hospitality environment.
* Ability to deliver exceptional customer service.
* Understanding of retail KPIs and performance improvement strategies.
* Strong problem-solving and prioritization skills.
* Self-motivated with the ability to work independently and as part of a team.
* Excellent communication and time management skills.
* WSET Level 2 qualification is essential; willingness to pursue WSET Level 3.
* Full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points.
What is in it for you?
* Competitive salary & performance bonus.
* Up to 20% staff discount.
* Career development with training schemes.
* Opportunities to explore vineyards worldwide.
* Company pension plan and life assurance.
* Uniform provided.
* 29 days holiday including public holidays.
* Invitations to wine tasting events.
* Access to Retail Trust benefits.
* Maternity, paternity, and adoption leave after 26 weeks.
* Long service rewards.
* Comprehensive training and ongoing support.
Job Specifics:
* Contract: Permanent
* Hours: 39 or 45 hours per week available
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