Front of House Supervisor at Heritage Portfolio
Join us as a Front of House Supervisor at Heritage Portfolio at Sodexo.
Job Introduction
Heritage Portfolio is seeking a talented and enthusiastic Front of House Supervisor at V&A Dundee. In this role, you will support the smooth, friendly, and professional operation of food services across Tatha restaurant and bar, as well as conferencing and hospitality events.
This hands-on position combines leadership, organization, and customer service, offering variety and impact daily. Hours are primarily 0900 – 1730, with support for evening events as needed.
Role Responsibilities
* Oversee daily FOH operations in dining and hospitality functions
* Supervise and support your team to maintain high service standards
* Ensure food safety, cleanliness, and presentation meet standards
* Deliver excellent customer service and lead during service
* Provide training and coaching to FOH staff
* Coordinate service during events
* Support back-of-house service and foster team collaboration
* Manage stock control, ordering, and related administration
* Uphold health & safety procedures and allergen protocols
Ideal Candidate
* Experience in supervisory or team leader roles within catering or hospitality
* Strong organizational and time-management skills
* Natural leadership with excellent interpersonal skills
* Ability to handle fast-paced service calmly and customer-focused
* Flexible with shift patterns
* Knowledge of health & safety legislation, HACCP, COSHH, and allergen management
Package
* Rate of Pay: £12.83 per hour
About Heritage Portfolio
Heritage Portfolio, part of Sodexo Live!, provides outstanding catering and event services at cultural destinations like V&A Dundee, The Signet Library, and Portrait Gallery, including private parties, weddings, and prestigious events. We aim to deliver exceptional experiences beyond remarkable food, driven by passionate and motivated individuals.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Healthcare Provider
* Industries: Facilities Services
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