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The Microsoft UK Public Safety and National Security (PS&NS) business focuses on partnering with Government customers and industry partners to achieve strategic goals. PS&NS sites within the UK Public Sector business, and covers Defence, Policing, Justice & National Security customers. This team provides a differentiated Customer experience for these unique customers, delivering solutions that result in strategic business outcomes and drive revenue growth for Microsoft.
Responsibilities
* Customer Advocate – act as the key advocate for UK Ministry of Defence within Microsoft, driving effective account governance to deliver a mutually successful strategic relationship.
* Relationship Builder – cultivate relationships and use effective sales strategies across all parts of the UK Ministry of Defence (e.g., Front Line Commands, Enabling Organisations) to accelerate digital transformation, AI exploitation and cyber resilience.
* Outcome Focused – lead the refresh and execution of a clear and compelling account strategy for Microsoft’s engagement with UK Ministry of Defence focused on its strategic priorities and Microsoft’s business growth objectives.
* Industry Relevant – demonstrate gravitas in this sector to drive customer satisfaction and lead influential engagements with senior business decision makers across all customer functions (Digital, Commercial, Finance, etc.).
* Sales Excellence – meet or exceed revenue growth targets through leading and empowering solution sales specialists and industry partners.
* Customer Lifecycle – partner with Customer Success and Industry Solutions teams to ensure the UK Ministry of Defence maximises business value and demonstrable ROI.
* Compelling Communicator – develop and present compelling value propositions that showcase Microsoft’s portfolio, generate business and energise the customer, account team and partners.
Qualifications
Required Qualifications
* Demonstrable experience delivering digital solutions in Defence (or similarly regulated) industry.
* Experience recommending to or collaborating with senior level executives.
* Clear track record of success in leading business development and closing large, complex agreements.
* Proven success in leading virtual teams in matrix organisations.
* UK citizen able to attain SC and/or DV security clearance.
Preferred Qualifications
* Experience delivering governance of Digital Transformation programmes.
* Relevant experience working with highly federated customer organisations.
* Demonstrable experience driving cloud migrations, AI adoption and/or cyber security solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level: Not Applicable
Employment type: Full‑time
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