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One Stop - Shift Leader, Bradwell Common
Client:
One Stop
Location:
Bradwell Common, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
fba993af94b5
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
Job Description:
One Stop • Bradwell Common • Apply by 19-May-2025
What is in it for you
Job Description
We’re looking for a Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will work in a fast-paced retail environment where no day is the same.
You will take ownership of store activities by running duty shifts, coordinating a team to deliver a clean and full store that exceeds customer expectations.
Since the customer is at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback.
You will have a great understanding of your store's performance and be the specialist in delivering practical actions for its improvement through a hands-on approach.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For
* Coordinating the team to deliver an easy shopping trip for the community
* Opening/closing the store and completing duty cover, ensuring decisions are right for customers, colleagues, and safety
* Being the go-to person for colleagues in the absence of the Store Manager for operational queries
* Supporting the Store Manager with seasonal, community, and charity events to create an inclusive atmosphere
* Ensuring the store is clean, tidy, and well-presented
* Prioritising the replenishment of products important to customers
* Ensuring point of sale and shelf labels reflect quality standards
* Addressing overcharges immediately and preventing reoccurrence
* Managing queues proactively to enhance customer experience
* Coordinating colleagues to meet daily priorities and manage breaks effectively
* Being knowledgeable about store operations and implementing improvements
* Following health and safety routines and ensuring colleagues do the same
* Delivering effective communication within the team
* Seeking ways to simplify operations and sharing ideas with the Store Manager
* Putting the customer first in all actions and resolving queries promptly
* Recognising colleagues who deliver great service
* Removing obstacles to excellent service
* Resolving colleague queries or escalating them when necessary
* Ensuring appropriate staffing and managing short-term absences
* Being a Keyholder, attending alarm call-outs to ensure safety
* Monitoring and acting on internal communications
* Balancing service and replenishment duties
* Supporting the Store Manager with absence management and reporting
* Building relationships with Area Managers and People Partners for support and coaching
* If the store has a Post Office Local: Your duties include managing daily post office operations and passing background checks for criminal and financial history. Failure to pass these checks will result in withdrawal of the job offer.
As a Shift Leader, you will champion One Stop’s Core Purpose and Values:
Core Purpose: Serving our customers, communities, and planet a little better every day.
Values:
* Our customers are at the heart of everything we do
* We treat each other with respect
* We work together as one team
* We make things easier
About us
One Stop Stores Limited is a retail convenience business with over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores are open seven days a week from 7am to 10pm, offering a wide range of products and services including fresh food, household essentials, and additional services like Post Office, PayPoint, lottery, and vending solutions.
Part of Tesco since 2003, we operate from support centres in Brownhills, Nursling, and Wakefield, serving communities throughout England and Wales.
Please Note: We only recruit individuals who have passed the school leaver’s age. Check your country’s age requirements.
Benefits include:
* 10% Discount in One Stop
* 10% Discount Tesco & Tesco Cafe (increased to 15% on 4-week pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile
* 20% off insurance at Tesco Bank
* Discounted eye care through Vision Express
* Various discounts at Tesco Pharmacy
* Save as you earn scheme
* WeCare support services
* Annual leave increases with service
* Retirement Savings Plan
* Life Assurance
* Car Allowance (if applicable)
* Private Medical Insurance (if applicable)
* Flexible working arrangements
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