Murray Recruitment are recruiting a Business Support Coordinator for our client based in Lanarkshire. Role Overview: An exciting opportunity has arisen for a proactive and highly organised Business Support Coordinator to join a busy team. This office-based role is critical to supporting commercial, operational, and finance functions across the business. The successful candidate will play a key role in coordinating sales activity, procurement, customer service, reporting, and administrative tasks to ensure smooth and efficient operations. Key Responsibilities: Maintain and update the sales order book, ensuring accuracy and completeness. Coordinate Sales & Operations Planning (S&OP) by liaising with internal departments. Produce and distribute regular reports on order book trends and forecasts. Act as the primary contact for customer satisfaction and order acknowledgment. Manage after-delivery service issues, warranty claims, and remedial works. Coordinate with internal teams to resolve customer issues promptly. Raise purchase orders for confirmed sales and manage consignment stock. Maintain a quotation register and support sales and estimating staff. Prepare and issue standard quotes in line with pricing structures. Track customer communications, actions, and resolutions (CRM system). Generate customer care and performance reports for management. Schedule installation teams and coordinate travel and logistics. Support purchase ledger processing, invoice reconciliation, and quotations. Manage invoice, pricing, and delivery queries with vendors. Assist with processing letters of credit and payroll cover as required. Provide general administrative support across operations, finance, and customer service. Skills & Experience: Proven experience in a similar administrative or support role, ideally within sales or finance. Excellent organisational skills and strong attention to detail. Proficient in Microsoft Office, especially Excel. Effective time management and ability to prioritise in a busy office. Strong verbal and written communication skills. Understanding of basic finance processes such as payroll and purchase ledger (desirable). Offering: Competitive salary based on experience. Full-time, permanent office-based role. Regular working hours. Opportunity to work across multiple business functions. Supportive working environment with opportunities for development.