Overview
We are recruiting a retail advisor to work in the shop in Crossgar, Co. Down. This is an excellent opportunity for someone passionate about wine to work in the industry in a customer facing role. We are looking for a dedicated individual, with a real drive and knowledge for wine to join the retail team. This is a varied role and includes assisting customers, organising, and presenting at events, packing and processing orders, marketing and general shop duties.
Responsibilities
* Assisting customers in the shop, on the phone or by email with their wine needs
* Making wine recommendations
* Processing orders
* Packing and checking orders for despatch
* Maintain the company website (imagery, content, products)
* Planning and presenting at events
* Hosting tastings
* Planning and carrying out social media campaigns
* Creation of imagery and content for ad-hoc projects
Requirements
* Minimum 6 GCSE passes at grade ‘C’ or above or equivalent (or higher) including English language and Math
* Ability to work with accuracy and attention to detail
* Ability to work independently and as part of a team
* Proficient IT skills to work with ERP
* Knowledge and interest in wine (WSET desirable but not essential)
* Good communication skills, both with customers and other members of the team
* Marketing experience – capturing social media content, use of publishing platforms and design software
Benefits
* Fantastic staff discount
* Friendly and exciting working atmosphere
* Great social events
* Opportunities to gain further qualifications in the industry
* Excellent learning and development opportunities
* Opportunity to meet wine makers
* Opportunity to taste a wide range of wines
Working Hours
The retail team are located in the JN Wine shop in Crossgar, Co. Down.
40 hours per week on a shift rota. Retail shifts are 8 hours and run between 9am and 7pm. Working days are Monday to Saturday. Occasional work outside of these hours will be required for events.
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