Senior Leadership Support Officer
Location: Cromwell Hospital, Kensington, London, SW5 0TU
Contract type: Permanent
Salary: Up to £35,000 depending on experience + excellent benefits
Hours: 37.5 hours a week - Monday to Friday 9am to 5pm
We make health happen. Working in our UK support functions you'll play a key part in helping our customer‑facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
We're recruiting a Senior Leadership Support Officer to support our Senior Nursing Leadership Team – a pivotal role that ensures smooth operations and helps drive excellence in patient care.
As a key member of our support team, you'll provide high‑quality assistance to our senior nursing leaders. Your role will be essential in coordinating activities, facilitating collaboration, and keeping everything running like clockwork. We need you to be dynamic and proactive in organising us!
You'll help us make health happen by
* Supporting and facilitating the planning and delivery of meetings involving the senior leadership team, including preparing agendas, taking minutes, generating action plans and following up on outcomes
* Managing and coordinating the review process of policies and documents owned by the senior leadership team, ensuring that they are updated, approved and communicated in line with the hospital standards and regulations
* Producing, editing and quality checking various documents for the senior leadership team, such as presentations, policy documents, work instructions and newsletters, ensuring that they are accurate, clear and consistent
* Providing support for HR processes where required by acting as a note taker for interviews, appraisals, disciplinary hearings and grievances involving the senior leadership team or their staff
* Updating and maintaining action logs for the senior leadership team, tracking the progress and completion of assigned tasks and projects
* Supporting the senior leadership team in undertaking day‑to‑day department managerial and organisational tasks
* Performing other ad‑hoc duties as assigned by the senior leadership team, such as filing, data entry/analysis, and research
Key skills / qualifications needed for this role
* Proven experience in a similar administrative role, supporting complex teams or stakeholders across multiple departments.
* Effective communication skills and prioritisation abilities for a variety of senior leaders with competing agendas.
* A proven ability to maintain discretion and confidentiality.
* Networking ability.
* Strong diary management and multitasking skills.
* Confidence in meeting coordination, minute taking, and action tracking.
* A good standard of education, including English and Maths.
* Experience in a healthcare setting (desirable but not essential).
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
* Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
* Bupa health insurance as a benefit in kind
* An enhanced pension plan and life insurance
* Annual performance‑based bonus
* Support with travel costs via a season ticket loan or cycle2work
* Various other benefits and online discounts
* Free onsite massages as a recognition for your hard work
* Opportunity to participate in our annual awards ceremony
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
At Bupa we strive to ensure all our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.
Time type
Full time
Job area
Administration
Locations
Cromwell Hospital London
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