Account Director
Multi-Unit Catering Operations
Wisley, Surrey
Salary: £80,000 - £85,000 DoE
27 days holiday + bank holidays
Private medical and healthcare benefits
We are looking for an experienced Account Director to lead a prestigious, high-profile venue with multiple catering outlets. This is a senior leadership role where you will shape the strategy, inspire teams, deliver outstanding food and service, and drive strong commercial performance across a large-scale hospitality operation.
This newly awarded contract requires a confident leader who thrives in multi-unit commercial F&B environments, enjoys building high-performing teams, and is comfortable balancing strategic planning with hands-on operational delivery.
This is a highly visible, client-facing role where innovation, collaboration, and accountability are essential.
Key Responsibilities
Lead day-to-day operations across multiple food outlets including restaurants, cafés, and event spaces
Full P&L ownership, including budgeting, forecasting, and reporting to senior stakeholders
Develop and deliver strategic business plans to enhance guest experience and commercial results
Drive employee engagement, wellbeing, and team development
Maintain exceptional standards across food quality, service, and compliance
Deliver growth through creative marketing and event-led initiatives
Act as a cultural ambassador, creating a positive and inclusive workplace
Inspire teams to deliver consistently high performance across all outlet operations
About You
Proven experience in a senior leadership role within multi-unit commercial hospitality or contract catering – this experience is essential
Proven background managing complex, high-volume F&B operations with varied formats (restaurants, grab-and-go, events, etc.)
Strong financial and commercial capability with experience managing full budgets and KPIs
A confident, visible leader with outstanding communication and stakeholder management skills
Passionate about food, service excellence, and guest experience
Strategic thinker who can translate plans into operational success
Calm under pressure and confident in client-facing environments
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