About the role
The Product Manager for Payments & Insurance is responsible for the product roadmap for payments and insurance capabilities. Working within an agile environment, the role translates business objectives, regulatory requirements, and customer needs into well‑prioritised product outcomes.
The Product Manager collaborates closely with engineering, delivery, design, operations, compliance, and commercial stakeholders to deliver secure, scalable, and customer‑centric payment and insurance solutions.
What you will be doing
Product Strategy & Roadmap
* Responsible for the Payments & Insurance product roadmap, aligned with overall product strategy and business goals.
* Contribute to product vision and strategic planning in partnership with the Lead Product Manager.
* Identify opportunities to improve conversion, reliability, compliance, and customer experience across payments and insurance journeys.
* Balance new feature development, technical improvements, regulatory changes, and operational enhancements.
Agile Delivery & Execution
* Act as Product Owner for the Payments & Insurance domain within agile delivery teams.
* Define, refine, and prioritise the product backlog (epics, features, user stories, acceptance criteria).
* Lead sprint planning, backlog refinement, and sprint reviews for your product area.
* Make day‑to‑day prioritisation decisions to maximise value delivery.
Stakeholder Collaboration
* Work closely with engineering, delivery, UX/UI, data, legal, compliance, finance, and operations teams.
* Engage with external partners and vendors (e.g., payment service providers, insurers) where required.
* Clearly communicate roadmap progress, trade‑offs, risks, and outcomes to stakeholders.
Customer & Market Insight
* Use customer research, analytics, and feedback to inform product decisions.
* Monitor payments and insurance industry trends, competitor offerings, and emerging technologies.
* Ensure products meet customer needs while adhering to regulatory and compliance requirements.
Governance, Risk & Compliance
* Ensure all Payments & Insurance features meet legal, regulatory, and security standards.
* Partner with risk, compliance, and legal teams to manage regulatory change impacts.
* Support audits, incident reviews, and continuous improvement initiatives.
Performance & Outcomes
* Define and track success metrics (e.g., conversion, revenue, cost, reliability, fraud, claims performance).
* Use data to evaluate product performance and drive continuous improvement.
* Report progress and insights to the Lead Product Manager and other senior stakeholders.
About you
Essential
* Experience as a Product Manager or Product Owner in an agile environment.
* Strong understanding of agile product development practices (Scrum, Kanban, or similar).
* 5+ years’ experience working with payments, financial services, insurance, or other regulated products.
* Proven ability to translate complex requirements into clear, actionable product backlogs.
* Strong stakeholder management and communication skills.
* Data‑driven mindset with experience using analytics to inform decisions.
Desirable
* Experience with payment gateways, wallets, billing, and/or insurance lifecycle systems.
* Familiarity with financial services and payments/insurance regulation.
* Experience working with third‑party vendors and APIs.
* Exposure to scaling products in high‑availability or high‑volume environments.
Some of our Benefits
* Flexible, hybrid working model
* Inclusive culture and environment, check out our Glassdoor reviews
* £1000 flexible benefits allowance to suit your needs
* 30 days holiday + bank holidays
* Udemy learning access
* Bonus potential (performance and business‑related)
* Up to 25% discount on Very.co.uk
* Matched pension up to 6%
* More benefits can be found on our career site
Diversity, inclusion and equal opportunities
We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don't discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We'll be happy to support you.
We're proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks – including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) – that are helping us make Very an even more inclusive place to work.
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