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This role is an excellent opportunity for a Lead Business Analyst to join a housing association in Walsall. The position is permanent with hybrid working based out of Walsall.
Responsibilities
* Actively engage with stakeholders across all levels of the organisation to understand challenges, uncover opportunities, gather requirements, and support option development.
* Lead and manage a team of Business Analysts, conducting regular one-to-ones, fostering a community of practice, and embedding peer review and best practice standards.
* Collaborate closely with the Head of Transformation to enhance and evolve the business analysis function, supporting the successful delivery of change initiatives.
* Oversee Business Analyst resource planning, ensuring capacity is forecasted, prioritised, and allocated effectively across projects.
* Continuously review and improve business processes and user journeys, driving optimisation and consistency in analysis outputs and documentation.
* Promote a benefits-driven approach to analysis, equipping the team to define, assess, and track benefits across the change portfolio, including supporting cost-benefit evaluations.
* Take ownership of the testing service within Business Change, ensuring Business Analysts are central to planning and executing testing phases, coordinating business-led testing cycles, and maintaining high-quality documentation.
* Ensure all solutions are thoroughly tested and validated prior to implementation, maintaining high standards of quality and alignment with business needs.
Profile
* Holds a degree in a relevant discipline or has equivalent professional experience.
* Possesses a recognised qualification in Business Analysis, such as the BCS International Diploma or IIBA CBAP®, or has comparable senior‑level experience.
* Demonstrated experience in leading and managing teams, including full line management responsibilities.
* Familiar with both agile and waterfall delivery approaches, and well‑versed in business analysis frameworks.
* Skilled in presenting project updates to senior stakeholders and governance boards.
* Strong communicator, able to translate complex concepts into clear, accessible language.
* Proficient in a range of analysis and testing techniques, including persona creation, journey mapping, requirements definition, benefit evaluation, impact assessments, pulse surveys, traceability matrices, and test planning.
Job Offer
* Salary range: £55,552 – £58,414.
* Plus many more excellent benefits.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industry
Housing Programs
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