Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Greystar recently acquired Native Communities, specialists in operating small to large-scale living, commercial and mixed-use developments across the UK. Native has built a highly regarded property management business, recognised for its local operating expertise, strong client relationships and ability to deliver consistent outcomes across a diverse portfolio of assets.
About The Role
We are looking for a General Manager – 12-Month Fixed-Term Contract, a strong and vibrant leader to guide our onsite teams, ensuring excellence across all departments including Customer Service, Facilities Management, Health & Safety and Leasing.
As a General Manager, you will be responsible for managing the residential operating budget and ensuring our team delivers a world-class customer experience across all touchpoints. You will also oversee commercial tenants, events partnerships, and community engagement to ensure we deliver our mission of creating sustainable communities with soul.
Location: The Blossoms - Croydon
Key Responsibilities
* Lead onsite operations with excellence as a General Manager.
* Manage customer service, facilities, leasing, and health & safety standards.
* Take ownership of the residential operating budget and ensure efficiency.
* Build strong relationships with commercial tenants and community partners.
* Drive engagement initiatives and maintain the asset to the highest quality.
* Collaborate with the Regional Head of Operations to deliver business improvements.
About You
* Experience within BTR, property, hospitality, or leisure at a senior manager level.
* Strong passion for customer service and ensuring excellence.
* Skilled at leading diverse operational teams and inspiring high performance.
* Knowledge of building operations, statutory obligations, and health & safety.
* Clear, calm, and confident communicator with strong leadership qualities.
* Highly organised, methodical, and able to deliver under pressure.
* Able to maintain confidentiality and discretion at all times.
As a General Manager – 12-Month Fixed-Term Contract, you’ll enjoy:
#J-18808-Ljbffr