We are looking for an experienced and commercially driven Ecommerce National Account Manager to manage and grow relationships with leading e-commerce retailers such as Amazon.
Based in Greater London, the role focuses on delivering profitable sales growth through best-in-class account management, strategic planning, and effective execution of trade activations. The successful candidate will act as a key partner to both internal stakeholders and external e-retailers, ensuring strong alignment with brand strategies and commercial objectives.
This role offers hybrid working and a bonus structure.
Main Responsibilities will include:
1. Build and implement long-term strategies across assigned accounts to drive brand growth and market share.
2. Develop, deliver, and monitor annual account plans, aligned with both brand strategies and customer objectives.
3. Manage day-to-day Amazon operations, including sales reporting, operations tracking, content management, and chargeback resolution.
4. Own the Amazon merchandising and event calendar, liaising with Vendor Managers on upcoming opportunities.
5. Build strong relationships with Amazon Vendor Managers and AVS teams to drive sustainable growth.
6. Negotiate annual terms and agreements, ensuring delivery of commercial targets.
7. Identify new opportunities and mitigate risks through strategic planning and financial analysis.
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