Administrative Officer - HMCTS (Durham)
Our client, a reputable government organisation, is hiring for an Administrative Officer to support the efficient operation of Courts and Tribunals in Durham. This is a fantastic opportunity to join a dedicated team committed to delivering high standards of customer service and continuous improvement.
Pay: 12.86 per hour
3 month temporary assignment, highly likely to be extended beyond that
What you'll be doing:
* Preparing papers, files, and court documents for hearings and meetings
* Managing records on in-house systems and data input
* Assisting with court clerking, scheduling, and supporting tribunal activities
* Handling face-to-face, telephone, and written enquiries with professionalism
* Supporting court operations such as serving documents, executing warrants, and collecting fines
* Drafting correspondence, minutes, reports, and submissions
* Checking and verifying documents, accounts, and records for accuracy
* Collecting, assembling, and interpreting information for reports and statistical analysis
* Communicating effectively with judiciary, court users, and external agencies
* Contributing to team meetings, problem-solving, and small projects
What you'll bring:
* Minimum of five GCSEs (or equivalent) grades A-C, or NVQ Business Administration Level II
* Strong computer skills to handle administrative tasks efficiently
* Experience in administrative roles or customer service environments
* Excellent organisational and communication skills
* Ability to work as part of a flexible team and adapt to changing priorities
* A proactive approach to problem-solving and continuous improvement
This role offers a supportive environment with regular management support, opportunities for development, and the chance to make a real difference in the justice system. Flexibility to work across different offices may be required.
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Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.
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