Company Description Established in 1969, APP Wholesale Ltd specialises in the distribution of heating and hot water products to the plumbing and heating sector from nine regional locations around the UK and we are proud to offer our customers the best quality products at the right price. APP Wholesale Ltd is now part of the Lords Group of companies, offering plenty of room for growth and development. Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family. Role Description We’re looking for an enthusiastic and motivated HR Administrator to join our team. As a business that genuinely values its people and strives for excellence in everything we do, this is a fantastic opportunity to further develop your career in Human Resources. You’ll be part of a supportive team, gaining exposure to a wide range of HR activities including employee relations, recruitment, compliance, and HR systems. We’re looking for someone who is detail-oriented, proactive, and enjoys working with people. Key responsibilities will include: Preparing and issuing contract amendments, ensuring documents are signed and returned promptly Maintaining accurate employee records within the HR system (Cascade) Responding to employee queries Managing incoming and outgoing mail Supporting probation processes, including maintaining logs and issuing relevant documentation Communicating updates to colleagues, such as changes to terms and conditions or benefits Producing regular and ad-hoc HR reports (e.g. absence, employee data) Ensuring HR system data is accurate and up to date Processing contractual changes and liaising with managers to meet payroll deadlines Maintaining the organisational structure and staff records Supporting onboarding, including issuing new starter documentation and system access Coordinating induction schedules to ensure a smooth onboarding experience Responding to reference requests professionally and in a timely manner Managing the leaver process, including system updates, payments, and documentation Supporting exit interviews and offboarding activities What we’re looking for: Previous experience in an HR or administrative role Strong communication and interpersonal skills Excellent attention to detail and organisation A proactive and positive approach to work Ability to handle sensitive information with confidentiality Good IT skills and experience using HR systems (desirable) A genuine interest in developing a career in HR Generic responsibilities: Promote and uphold the highest standards of Health & Safety, including active participation in ‘Near Miss’ reporting. Ensure strong security awareness at all times, protecting company assets and customer goods. Present yourself consistently in a professional manner, following APP uniform standards. Follow correct procedures for reporting sickness or absence. Use appropriate PPE at all times in line with company policy. Collaborate effectively with the wider APP team and support other areas of the business when needed. Carry out any additional duties reasonably required to support the team and the company.