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* Department: Commercial - Commercial Operations
* Travel: Daily commute only
Job Description
Business Development Team Lead
Must be commutable to our Tamworth contact centre.
We are currently recruiting for an Office-based Team Leader to join the Desk Based New Business BDM team in our Tamworth Contact Centre.
As a Brakes Team Leader, you'll be responsible for leading and motivating a team of New Business Development Managers.
You will be directly accountable for the recruitment, selection, and ongoing performance and development of your team, fostering a culture of empowerment where every sale and service opportunity is realized.
You will serve as the key communication link between advisors and the wider business, ensuring effective communication across their team.
What you'll be doing:
* Managing and motivating 8-12 Desk Based BDMs, ensuring their development to reach their maximum potential.
* Supporting the Inside Sales Manager in delivering the department's strategic plan, including participating in projects as required.
* Supporting, identifying, and managing pipeline opportunities to improve revenue and customer experience.
* Energizing the team to participate in incentives and process improvements, with clear understanding of goals.
* Engaging in strategic planning, coaching, training facilitation, and achieving KPI metrics.
What we are looking for:
* Proven experience as a team manager or supervisor, preferably in a contact centre, with a track record in onboarding new business activity.
* Confident, self-motivated, positive attitude with strong commercial acumen.
* Customer-centric approach in dealings with customers, peers, staff, and suppliers.
* Excellent communication, influencing, and negotiation skills, both written and verbal.
* Outstanding planning and organizational skills, with the ability to work under pressure and prioritize in a deadline-driven environment.
Above all, you will aim to deliver the best solutions and experiences to your internal and external customers.
Benefits include:
* Huge discounts on food and award-winning products
* Generous holiday allowance with options to purchase more
* Recognition awards and incentives
* Pension scheme
* Opportunities for career growth within Sysco, a global leader in foodservice
* And much more…
There’s a lot on offer, so what are you waiting for? Apply Now!
Additional Information
All your information will be kept confidential according to EEO guidelines.
At Brakes, everyone is welcome. We focus on your potential and unique talents, fostering a diverse and inclusive culture where everyone has a voice and equal opportunities. We are committed to supporting you throughout the application process and making any necessary adjustments.
About Brakes
Built on a passion for food, we are the UK’s largest foodservice supplier, delivering high-quality fresh and frozen food daily to various clients across the nation. Our dedicated workforce of 8,000+ is proud to be part of this vital service, and we are growing!
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