Vehicle Damage Assessor
Location: Motherwell
Salary: Up to £40,000 + bonus
Hours: 42.5h week
Benefits: 30 Days Holiday, Bonus Scheme, Flexibility with start and finish times and more
Key Responsibilities
* Accurately assess vehicle damage and create detailed repair estimates using Audatex software
* Use your expert knowledge to provide accurate vehicle assessments and estimates for repairs in line with industry standards
* Maximise profitability by offering professional sales techniques and ensuring efficient repair schedules
* Ensure customer satisfaction by providing a high level of service and addressing queries and concerns promptly
* Work in collaboration with the workshop team to ensure repairs meet manufacturer specifications
* Maintain accurate documentation and ensure compliance with industry regulations and guidelines
* Maximise efficiency and cost control in line with company policies and manufacturer requirements
Qualifications and Skills
* ATA Qualified (NEEDED), or equivalent qualification (e.g., NVQ, IMI, SVQ)
* Proven experience as a Vehicle Damage Assessor / Vehicle Estimator / VDA within a fast‑paced accident repair centre or body shop environment
* Strong knowledge of vehicle repair techniques and the latest industry standards
* Experience using Audatex for estimating and assessments
* Excellent communication skills, with a strong ability to engage with customers and maximise profitability
* A strong team player with a commitment to achieving high standards of customer care
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