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We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
* Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
* Process orders through automated systems and ensure accurate dispatch.
* Manage stock levels to ensure orders are fulfilled efficiently.
* Work closely with the team to achieve sales targets and maintain excellent customer service.
* Provide support across other areas of the business as needed.
Ideal Candidate:
* Experience: Solid knowledge of car parts and accessories.
* Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
* Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
* Customer Service: Exceptional telephone manner and strong communication skills.
* Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at [emailprotected] or call 07398 204832 for more information.
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