Join Our Clients Team as General Manager! *Advertised by the West End Team! Are you passionate about making a difference in the lives of older people? Do you have a knack for leadership and a heart for service? If so, we want you to be the next General Manager for a well-established charity that has been providing housing for seniors for over 150 years! About the Role: As the General Manager, you will be the vital link between our residents and the Board of Trustees. You'll oversee the day-to-day management of our residents receive the care and support they deserve. This is a permanent, part-time position, with a flexible working pattern of at least 20 hours per week. Key Responsibilities: General Management:- Liaise closely with the Chair of Trustees and keep them informed of important developments. - Oversee the work of the Assistant Manager. - Prepare quarterly reports for Trustees, detailing issues and resident updates. - Attend quarterly Trustee Meetings. Resident Engagement:- Address residents' needs and ensure their requests are managed effectively. - Maintain and organise the waiting list of potential residents. - Prepare admission documents for new residents and assist them in settling in. - Guide residents in obtaining statutory benefits and liaise with Social Services for additional support. Property Maintenance & Supplies:- Manage utility suppliers and negotiate contracts in collaboration with the ...