A growing financial services firm is seeking a Sales Support Administrator to join its Credit and Compliance department. This full-time, permanent position is based in Basingstoke and offers an exciting opportunity to work within a collaborative, fast-paced sales environment. The successful candidate will be responsible for supporting the journey from prospect to client, managing legal and compliance-related documentation, and ensuring all onboarding and post-commencement activities are completed efficiently and in line with regulatory standards. Key Responsibilities: Supporting the sales team with prospect data, compliance checks, and documentation Issuing and verifying offer letters and legal documents Coordinating the take-on process through to payout, including due diligence, AML, GDPR, and KYC checks Liaising with solicitors on legal matters such as Deeds of Priority and property charges Maintaining CRM systems and introducer databases Managing trust accounts and maintaining legal and sales files Preparing internal reports and performing audit sampling Assisting in credit control, verification, and event coordination tasks Ensuring all administrative processes align with internal risk controls and external regulations Candidate Requirements: Education & Qualifications: Minimum GCSE Grade 4 (C) or equivalent in English and Maths (Essential) Degree in Business, Law, Finance, or a related field (Desirable) Additional training or certifications in AML, GDPR, or KYC compliance (Desirable) Experience: Prior experience working with legal documentation and delivering excellent customer service (Essential) Familiarity with factoring, financial services, or regulated environments (Desirable) Previous use of CRM systems and maintaining audit-ready records (Desirable) Skills & Attributes: Exceptional attention to detail and organisational skills Ability to prioritise tasks, meet deadlines, and maintain accuracy Confident communicator across phone, email, and in-person Sound understanding of compliance processes including AML, GDPR, and KYC Tech-savvy with a willingness to learn new systems Self-motivated, adaptable, and proactive with a high level of discretion