The compensation package for this position includes a base salary ranging from $130000- $165000 based on your qualifications and professional experience. Additionally there is a significant bonus opportunity tied to performance.
This is how you WOW :
* Provide executive leadership and strategic oversight for a team of 100 field service technicians across four regions.
* Oversee and optimize a dedicated facility responsible for dispatching tracking providing service parts and final billing ensuring alignment with overall business objectives.
* Champion and drive a culture of operational excellence and efficiency across all service delivery functions implementing best practices and innovative solutions.
* Establish and monitor key performance indicators (KPIs) to ensure high levels of customer satisfaction service quality and operational effectiveness.
* Develop and execute comprehensive strategies for the profitable growth of refurbished equipment sales both directly and through online channels.
* Define and implement long-term service strategies that align with company goals market trends and technological advancements.
* Analyze complex service performance data to identify strategic opportunities for improvement implement impactful corrective actions and forecast future needs.
* Foster a culture of continuous improvement accountability and customer-centricity across the entire service organization serving as a mentor and leader.
It would be WOW if you would bring this in :
10 years of progressive leadership experience in managing large-scale service operations with demonstrable experience in the municipal industrial and commercial floor care or material handling industry.
Demonstrated ability to manage motivate and develop large distributed teams of field service technicians effectively.
Strong functional understanding of service delivery processes complex logistics parts supply chain management and their direct contribution to business profitability.
Proven success in optimizing operational efficiency managing P&L for a service unit and maintaining high customer satisfaction levels.
Experience in the sales and lifecycle management of refurbished equipment is highly desirable.
Excellent communication presentation and interpersonal skills with the ability to influence cross-functional teams and stakeholders.
Proven ability to manage complex projects drive tactical execution and adapt quickly to changing business needs.
Bachelors degree in Business Administration Operations Management or a related field required.
Our Kärcher WOW-package :
* Medical Dental and Vision plan
* Paid Holidays (11 per year)
* Flexible PTO for exempt employees; generous PTO for non-exempt employees
* HSA FSA and 401K matching plans
* Paid sick time as well as short and long term disability insurance
This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job. These may be added removed changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity / Aff… applicant: M / F / Disabled / Veteran
So : Wanna WOW with us
Simply upload your resume online and leave your contact information. We look forward to getting to know you!
Together towards a clean world.
Fabiana Valbuena Talent Acquisition Manager
Required Experience : Exec
Key Skills
Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 130000 - 165000
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