Job Title: Customer Care Assistant at McDonald's
McDonald's is one of the most recognized brands in the world. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, high-energy environment, you should have a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include being friendly, welcoming, courteous, and helpful. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are required. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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