Retail & E-Commerce Assistant – Nursery & Baby Goods
Location: Stockport
Salary: From £12.50 per hour + Commission
Job Type: Full-time / Part-time (Weekend availability required – either Saturday or Sunday)
Are you passionate about providing exceptional customer service? Do you enjoy working in a retail and e-commerce environment with a variety of responsibilities? If so, we’d love to hear from you!
A well-established and fast-growing nursery and baby goods retailer is looking for a motivated and enthusiastic individual to join their team. This is a fantastic opportunity to be part of a business that truly values its staff and customers, offering flexibility, support, and great progression potential.
Key Responsibilities:
*
Oversee the daily operations within the store and online retail space
*
Collaborate with management to support business growth
*
Provide high-quality after-sales care and customer support
*
Manage inventory and carry out quality control checks
*
Gain strong product knowledge through training to assist customers confidently
*
Assist with e-commerce fulfilment including packing and shipping orders
*
Develop and implement operational processes to enhance efficiency
What We're Looking For:
*
Driven, proactive, and highly focused individuals
*
Confident IT skills
*
Sales experience preferred but not essential
*
Professional presentation and excellent communication skills
*
Ability to work both independently and as part of a team
*
A customer-first mindset with a friendly, helpful approach
Daily Duties Include:
*
Responding to customer enquiries in-store and online
*
Working collaboratively with the team to stay informed on new products and services
*
Helping customers find the perfect product to suit their needs
*
Delivering exceptional service in line with company policies
*
Supporting the team with other ad-hoc duties as required
Benefits:
*
Competitive hourly pay
*
Commission opportunities
*
Company pension scheme
*
Employee discount on products
*
Free on-site parking
*
Flexible working hours (to be discussed at interview)
Please note: This role requires weekend availability – either a Saturday or Sunday shift is essential