GM Health Liaison and Diversion Facilitator
Band 4
Main area Mental Health - Greater Manchester Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Happy to discuss part time options) Job ref 437-7094618-A
Site Lance Burn Medical Centre Town Trafford Salary £26,530 - £29,114 per annum Salary period Yearly Closing 21/05/2025 23:59
Job overview
Do you have experience of providing high quality health and social care and support? Are you compassionate, non-judgemental and person centred in your approach?
If yes, then why not find out more and apply for a post in our Greater Manchester Liaison and Diversion Service!
You will work as part of an established multi-disciplinary team who put the experience of people using our service at the forefront of everything we do. You will receive a full induction, bespoke training, structured supervision and access to opportunities that support your further development
The service operates across the Greater Manchester region and you will be based from one of the eight Greater Manchester Police Custody Suites. You will work on a rota between 7am to 7pm seven days a week.
We work with people of all ages (10+) whose individual circumstances may have led them to be in contact with the criminal justice system. Our team strives to assess and identify areas of need and support them accordingly to improve their outcomes and hopefully keep them away from the criminal justice system in future.
We hold a National Lived Experience Charter Silver Award and welcome applications from people with lived experience.
As the role requires access to police systems and buildings in addition to enhanced DBS, you will also be subject to Non Police Personnel Vetting (NPPV) which requires information about you, your family, your finances and a minimum of three years residency in the UK.
Main duties of the job
- Work with police and others to better identify people living with a vulnerability relating to their health, diversity, difficulties and disabilities and social circumstances
- Establish consent and spend time with people to gain an insight and understanding into their circumstances
- Support children and young people, adults and older adults during the custody process and environment
- Foster hope and belief that personal well-being and security is a reasonable expectation.
- Agree and develop a ‘my plan’ with the person that acknowledges their choice, strengths and assets.
- Sign post, refer people to and liaise with agencies that can best support and meet needs.
- Provide quality and appropriate information to colleagues working in the custody environment and wider system.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
See attached detailed job description and person specification:
* Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
* NVQ level 3 with equivalent level of experience and with further professional training either completed or willing to complete within 12 months.
* MHA (1983, 2007), MCA (2005) and consent, Equality Act (2010), MAPPA (2012), PACE (1984), STORM, HCR20, ASC, ADHD, Learning Disability/Difficulty, Recovery Model, Personality Disorder etc
* Educated to Foundation Degree level, Assistant Practitioner Qualification or Relevant Experience
EXPERIENCE
* Demonstrable experience in a community mental health or Learning Disability service, a criminal justice service or a forensic service. With skills, knowledge and experience as below.
SKILLS
* Ability to work as part of an MDT
* Good written and verbal communication skills
* Ability to carry out comprehensive independent screening in a range of community and non-health settings
* Ability to make clinical decisions within screening framework, at first point of contact and with minimal supervision
* Ability to record findings and inform treatment and criminal justice pathways
* Understanding of quality and change in the clinical and criminal justice process
* Ability to communicate in a variety of settings with service users of varying level of understanding
* Ability to extend compassion and empathy for vulnerable offenders, advocating on their behalf as required
* Ability to present factual information and refer questions to others where appropriate
* Ability to deal with sensitive issues with tact and diplomacy
* An understanding of the organisation/provision of holistic care
* Basic understanding of the interface between health, social care and criminal justice services and a commitment to overcoming potential barriers
* Promote, develop and maintain effective interpersonal relationships with colleagues in health, social care and criminal justice settings
* Flexible and responsive approach to care
* Ability to self-motivate and self-direct approach to care
* Ability to apply a reflective perspective to own practice and learn from experience
KNOWLEDGE
* Awareness of legal, ethical and mental health legislation To have completed or be willing to undertake relevant training as available in order to apply the broader depth of knowledge required for the post
* Knowledge of the types of resources available in the community for service users engaged with criminal justice agencies
* Knowledge of common vulnerabilities and complicating factors
OTHER
* Demonstrate a commitment to respecting and displaying the Trust Values at all times
Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – clickhere .
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 09/04/2025 that impact the health and care sector, you may wish to familiarise with it here .
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.
**Please note, this vacancy may be closed at any time if sufficient applications have been received**
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.
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