We’re looking for an Application Support Engineer to join a fast-paced tech environment where reliability, automation, and performance are everything. You’ll play a key role in maintaining and improving a complex application landscape that powers mission-critical services — ensuring uptime, scalability, and compliance at all times.
This role suits someone who thrives in a mixed systems environment, is confident working across Linux infrastructure, and enjoys solving complex problems through monitoring, scripting, and automation. You’ll work closely with development and infrastructure teams to deliver smooth deployments and consistent service quality.
What You’ll Be Doing
* Configure, maintain, and optimise application environments (mainly Linux-based)
* Proactively monitor and investigate performance issues across testing and production systems
* Implement automation and CI/CD improvements to enhance productivity
* Support both internal users and external stakeholders
* Ensure best-practice security and compliance standards are met
* Analyse incidents and trends to reduce recurring issues
* Collaborate on application deployments, upgrades, and tuning
* Work with teams to adopt new tools and technologies for system improvement
What You’ll Bring
* Strong Linux/Unix experience (Debian or Ubuntu preferred)
* Solid database knowledge (ideally PostgreSQL)
* Working understanding of web servers and load balancers (Apache, Nginx, HAProxy)
* Familiarity with monitoring tools such as Grafana, Prometheus, or Nagios
* Experience with log management tools (ElasticSearch, Graylog, etc.)
* Knowledge of configuration management tools (e.g. Ansible)
* Understanding of CI/CD pipelines (GitLab CI/CD preferred)
* Source control management experience (Git, SVN)
* Degree in Computer Science or equivalent experience (2+ years in a similar role, or 4+ years without degree)
Nice-to-Haves
* Basic knowledge of one or more languages: Bash, SQL, PHP, Ruby, Groovy, Node.js, or Java
* Experience with virtualisation and containerisation (VMware, Docker, LXC)
* Familiarity with Kubernetes and cloud platforms (AWS, GCP, Azure)
* Understanding of Infrastructure-as-Code (Terraform)
* Networking knowledge (routing, Cloudflare, Cisco)
* Any experience within regulated online industries is an advantage
What’s on Offer
* Opportunity to work in a high-availability, high-performance environment
* Exposure to new technologies and large-scale systems
* Hybrid working and flexible shift structure once onboarding is complete
* Supportive team culture that values autonomy, problem-solving, and technical excellence
Shift / On-Call Rotation
* Standard weekday hours with rotating early, late, and weekend shifts
* On-call approximately one week in five (with recovery time)
If you’re looking for a technically challenging support role where no two days are the same — and you want to join a team that values proactive problem-solving, automation, and innovation — we’d love to hear from you.