We are recruiting for seasoned Sales Executives or Representatives to join a large established Financial Services firm in the heart of Manchester. This position will play a pivotal role throughout the customer care process, prioritising consumer experience whilst maximising sales development. You will be wholly responsible for your own business development processes whilst supported by a catalogue of screened leads to enable you to hit the ground running.
Client Details
The client we are working with is a large credit broker firm operating under a highly reputable financial services firm, and offers a very competitive pay package alongside enhanced employee benefit schemes. This position will be working amongst the highest ability sales people and therefore will require candidates already experienced within either consumer or B2B sales.
Responsibilities
* Handle inbound and outbound customer enquiries related to finance options.
* Assess customer needs and match them with suitable finance products and lending partners.
* Guide customers through the car finance journey, from initial application to final approval.
* Maintain accurate records of customer interactions and application progress in CRM systems.
* Build strong relationships with both customers and partner dealerships to ensure a smooth process.
* Meet and exceed individual and team sales targets while maintaining compliance standards.
* Explain finance terms clearly and ensure customers fully understand agreements before proceeding.
* Work collaboratively with internal teams such as underwriting, customer support, and dealer partnerships.
* Follow FCA and company regulations to ensure responsible lending and ethical sales practices.
* Provide excellent customer service to enhance satisfaction and encourage repeat business or referrals.
* Handle customer queries and resolve issues in a professional manner.
* Contribute to team meetings and share insights to improve processes.
Qualifications
* Experience in consumer or business sales, minimum of 1 year+.
* Ability to work towards proactive targets.
* Experience of achieving and exceeding sales performance metrics & personal monetary targets.
* Ability to build rapport quickly and deliver a positive customer experience.
* Target-driven mindset with a track record of achieving or exceeding sales goals.
* Good understanding of consumer finance principles and a commitment to responsible lending.
* Resilient and self‑motivated, able to handle objections and work in a fast‑paced environment.
* Organised and detail-oriented, with the ability to manage multiple customer applications simultaneously.
* Comfortable using CRM systems and digital tools to track and manage leads.
Job Offer
A competitive salary ranging from £27,000. Monthly paid commission, average OTE of £45k+.
Permanent position in a lively Manchester‑based office.
Opportunities for career progression within the financial services sector & established promotion targets.
Enhanced employee benefits packages.
Various working shifts + optional overtime.
Full‑time office requirement.
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