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Administrator - people operations

Hatfield
Posted: 12 July
Offer description

Description 3x People Administrator opportunities available (6-Month FTC) – Ocado Logistics Location: Hybrid - 2x days a week in Hatfield Contract: 6-month fixed term contract Start Date: Immediate start Department: People Services Team We’re excited to offer a fantastic opportunity for three detail-focused administrators to join our People/HR team at Ocado Logistics on a 6-month secondment basis. Whether you have experience in an administrative role or are looking to transition from customer service or hospitality into HR administration, this could be a fantastic next step in your career. If you enjoy problem-solving, working with systems, supporting others, and take a proactive approach to your work, we’d love to hear from you. What you’ll be doing: As our People Administrator within our People Services Team, you will act as the first point of contact for employee queries across our workforce of over 16,000 colleagues. You’ll take full ownership of each enquiry, providing clear, accurate, and timely support from initial contact through to resolution, using a range of HR systems. In addition to query management, you will also support with data reporting and analysis, maintain internal trackers, and contribute to the effective management of people-related data and processes No two days are the same - expect variety, collaboration, and the satisfaction of making a real difference in a fast-paced environment, with a growing and talented team around you! Your responsibilities will include: Responding to colleague queries across our HR systems, providing accurate and timely information Managing people-related administrative tasks, including system access, data updates, and audit checks Using Excel/googlesheets to generate and maintain reports for people data We are looking for someone who: Has a background in administration, customer service, or hospitality, and is confident working at pace. Is naturally curious, a fast learner, and enjoys solving problems. Delivers brilliant customer service with a friendly, professional tone. Is organised, detail-oriented, and able to manage multiple queries with care and accuracy. Has excellent written communication skills and can adapt messaging for different audiences. Is proactive, resilient, and thrives in a changing environment. Why join Ocado Logistics? This is your chance to join a People Team that’s passionate about service, innovation, and shaping the colleague experience across our business. You’ll be part of a collaborative, supportive team where your contributions make a real difference -every day. Next steps If you're excited by the opportunity to make an impact in a fast-moving People function - and you're available to start immediately or within 4 weeks - we’d love to hear from you. Even if you don't tick every box but have a passion for helping people, a great attitude and experienced working in fast-paced environments, we encourage you to apply! Prior experience with HR or admin experience is a plus but not essential. We’ll teach you everything you need to know. About Ocado Logistics Ocado Logistics is the beating heart of our UK business. With a nationwide network of cutting-edge warehouses, spokes, and support offices, our customer-first mindset is powered by passionate people and smart technology. We believe our greatest asset is our workforce - and we’re committed to creating an environment where our colleagues can thrive.

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