We are seeking a dedicated and efficient Warehouse Worker to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our warehouse by performing various tasks related to materials handling, shipping, and receiving. This position requires a proactive individual who can work effectively in a fast-paced environment while adhering to safety standards.
· Establish new, and maintaining existing, relationships with customers.
· Managing and interpreting customer requirements.
· Effectively managing and converting customer enquiries.
· Presenting customer quotations.
· Offering after-sales support services
· Coordinate and monitor the receipt, order, assembly and dispatch of stock, ensuring the goods and stock flow safely, smoothly and consistently in and out of the warehouse facility to customers.
· Liaise with customers, suppliers and transport companies, as well as other departments such as procurement and customers service, to ensure orders are fulfilled on time.
· Respond to and deal with customer communication by email and telephone.
· Keep stock control systems up to date and make sure inventories are accurate.
· Optimise storage space and plan future capacity requirements.
· Produce regular reports and statistics on daily, weekly and monthly basis.
· Have clear understanding of the company’s policies and vision and how the warehouse contributes to these.
Requirements
· Full clean licence
· Proficiency in Microsoft Word, Excel, Outlook and Sage.
· Forklift licence (desirable, but not essential) essential
· Excellent communication, and organisational skills.
· Ability to work under pressure and meet deadlines.
· Strong understanding of health & safety regulations