Job summary We're looking for an enthusiastic,flexible and multi-skilled Receptionist to become a valued member of our busyadministration team, supporting Mental Health Services at the MentalHealth and Wellbeing Hub, Torbay Hospital. This is a fantastic opportunity for someonewho enjoys variety, thrives in a people focused role, and takes pride increating a calm, professional and welcoming environment. Main duties of the job Youll be: The first point of contact for visitors, staff and callers, managing reception duties and handling a wide range of enquiries. Communicating confidently with a diverse range of services and individuals, building strong professional relationships both internally and externally Using a mix of manual and computerised systems, including room booking and patient records You'll help people feel supported from the moment they arrive by: Signposting staff and visitors to appointments and informing teams of arrivals Ensuring enquiries are responded to promptly and professionally. Maintaining a well stocked, welcoming, accessible and professionally presented environment You'll also ensure that all communication and information handling meets strict patient confidentiality requirements. Why join us? Be part of a supportive, purpose driven team making a real difference to peoples lives Work in a dynamic, varied role where no two days are the same Receive training and development to help you grow in confidence and capability If you are organised, approachable, adaptable, and enjoy being at the heart of a busy service we would love to hear from you. About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Job description Job responsibilities Please see the attached job description and person specification which will provide further information on this role. Job description Job responsibilities Please see the attached job description and person specification which will provide further information on this role. Person Specification Experience Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information. Demonstrate good numeracy and literacy skills. Understanding and respect of confidentiality in the workplace. Desirable Previous experience of working in a Healthcare or Social Care administrative setting. Qualifications Essential Customer Service/Receptionist qualification to Level 3 or equivalent experience in practice GCSE English or equivalent Evidence of continuing professional and personal development 35 words per minute accurate typing evidenced by test at interview or RSA qualification or equivalent Desirable ICDL (International Computer Driving License), or equivalent experience. Qualifications or equivalent experience in Microsoft Office suite Person Specification Experience Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information. Demonstrate good numeracy and literacy skills. Understanding and respect of confidentiality in the workplace. Desirable Previous experience of working in a Healthcare or Social Care administrative setting. Qualifications Essential Customer Service/Receptionist qualification to Level 3 or equivalent experience in practice GCSE English or equivalent Evidence of continuing professional and personal development 35 words per minute accurate typing evidenced by test at interview or RSA qualification or equivalent Desirable ICDL (International Computer Driving License), or equivalent experience. Qualifications or equivalent experience in Microsoft Office suite Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Devon Partnership NHS Trust Address Torbay Mental Health & Wellbeing Hub Torbay Hospital Lowes Bridge Torquay TQ2 7AA United Kingdom Employer's website