Job Summary
We are looking for an experienced Account Manager to join our dynamic team at Introspective Systems LLC, a premium serviced vehicle hire provider listed on the London Stock Exchange.
Location & Compensation
Location: Bridgend, South Wales (CF35 5LJ)
Salary: Starting at £29,400 per annum, plus benefits package.
Job Type: Full‑time, Permanent
Working Hours: 09:00 – 17:00, Monday to Friday (flexibility required).
About Us
Facilities by ADF plc provides premium serviced vehicle hire for television and film productions across the UK and Europe. We specialise in on‑location support for dramas and major features, partnering with leading production teams to ensure smooth and successful shoots.
Account Manager – Role Overview
The Account Manager acts as the vital connection between our clients (TV and film production teams) and our support teams based in Bridgend and Longcross, Surrey.
Key Responsibilities
* Serve as the primary point of contact for TV/film productions, ensuring seamless day‑to‑day management of facilities.
* Take ownership of client accounts, delivering an end‑to‑end service of the highest standard.
* Oversee on‑site teams, managing schedules, cover, and any arising issues.
* Maintain a clear and consistent flow of information between production teams and internal departments to enable exceptional service delivery.
* Work closely with the ADF Logistics team to ensure all production movements are timely and efficient.
* Prepare spend reports and advise productions on budget considerations and additional expenditures.
* Manage account financials, ensuring timely invoice payments and minimal debt.
* Conduct site visits to meet clients and Heads of Department (HODs), building strong, lasting relationships and gathering valuable feedback to enhance our services.
* Proactively network to expand and develop your client base.
Requirements
* Excellent communication and relationship‑building skills.
* A proactive, “can‑do” attitude and ability to work well under pressure.
* Exceptional attention to detail and strong organisational skills.
* Proficiency in IT, including Excel and Word.
* Ability to prioritise workloads and thrive in a team environment.
A background in transport or logistics is advantageous but not essential. The successful candidate will also demonstrate flexibility with working hours and a talent for identifying opportunities through networking.
Benefits
* 28 days of paid holiday (inclusive of Bank Holidays), increasing with length of service.
* Company Pension Scheme.
* Life Assurance Cover.
* Access to an Employee Assistance Programme.
* Free eye tests.
* Access to exclusive discount schemes.
* Potential to join a Private Health Scheme after completing your probationary period.
Application Process
Facilities by ADF is committed to delivering exceptional service through investment in our people and vehicle fleet. If you’re ready to join a fast‑growing, innovative company listed on the London Stock Exchange, we’d love to hear from you!
To apply for this exciting Account Manager opportunity, please click “Apply” now and submit your CV.
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