Overview
Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
Main Duties
* To work as part of a team to deliver a first-class service within the facility.
* To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
* To ensure all customer requests are dealt with efficiently and effectively.
* Provide labour support to ad-hoc out of hours events.
* Internal/external post and courier deliveries/collections.
* Support Emergency Evacuation procedures.
* To support the review of procedures and processes.
* Support with personal emergency evacuation plans (PEEPS) for less abled guests.
What We Are Looking For
* An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
* Computer literate (Word, Excel, Outlook E-mail).
* Able to move heavy / bulky items.
* Clear understanding of Health & Safety practices.
* Customer focused with the ability to build positive relationships.
* Enthusiastic and conscientious approach to all Site Support related tasks.
* Clear, strong and confident communication skills.
* Either hold a current SIA licence or be able to obtain a new licence.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household, with access by video or phone. Salary Finance offers financial wellbeing assistance, including the option to access a portion of earned pay before payday for a small fee, and competitive loans.
We provide access to a flexible lifestyle benefits platform, Choices, with options such as purchasing extra holiday, critical illness insurance, dental treatment, or technology products. We also offer high street discounts through MiDeals, a cycle-to-work scheme, life cover, enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan.
We recognise employees with Mitie Stars and run monthly cash prizes, with a potential annual top prize of £10,000.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing the stated contact point in the job posting.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients from household names in banking to government sites, hospitals, and schools.
Together our diversity makes us stronger.
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