Join to apply for the Food & Beverage Associate - 20hrs/week role at Delta Hotels by Marriott Edinburgh
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
About Us
Delta Hotels are a 4* full service brand in the Marriott Portfolio. We are simple made perfect. Located just 2 miles from Edinburgh Airport and only 15 minutes from the city centre, we are all about giving a streamlined premium experience with rooms that work for our guest needs! Working at Delta by Marriott means you are joining an experienced, knowledgeable and driven team! This role is for 20hrs/week and the successful candidate must have weekend availability.
What is in it for you:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
* Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
* Take and serve orders accurately, adhering to quality and presentation standards.
* Provide detailed information about menu items, including ingredients and preparation methods.
* Maintain cleanliness and organisation in the dining area and service stations.
* Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
* Handle guest inquiries and complaints professionally, resolving issues promptly.
* Promote restaurant services and specials to enhance guest experience and drive sales.
* Follow safety and hygiene protocols to ensure a safe working environment.
* Assist with inventory management and restocking supplies as needed.
* Support team members and collaborate to achieve common goals.
Safety And Company Policies
* Follow all company and safety and security policies and procedures.
* Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information.
* Communicate with others using clear and professional language.
* Develop and maintain positive working relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
Note:
This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
* Related Work Experience: At least 1 year of related work experience in a customer service role.
* Supervisory Experience: None required.
* License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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