Job Description
Steele Charles are delighted to have been retained by an Edinburgh based bespoke aparthotel operation seeking a hands-on, guest-obsessed General Manager to lead day-to-day operations across their boutique aparthotel, support the pre-opening and launch of the new site, and help shape what “exceptional” means for the brand.
The Role
You’ll be the heartbeat of the guest experience - making sure every arrival feels effortless, every stay unforgettable, and every system runs smoothly.
Working closely with the Operations Director, you’ll drive performance, shape culture, and help grow a distinctive hospitality brand in one of the UK’s most inspiring cities.
Key Responsibilities:
1. Lead front-of-house service, creating memorable guest experiences at every touchpoint.
2. Oversee daily operations - housekeeping, maintenance, suppliers, and inventory.
3. Manage revenue, pricing, and OTA listings, driving occupancy and direct bookings.
4. Support the pre-opening and launch of a new Edinburgh site, from systems to staffing.
5. Launch and oversee a new 40-cover food & drink space - relaxed, design-led, and full of local character.
6. Build community connections through brand collaborations, social media, and events.
7. Ensure compliance across health & safety, licensi...