Job Details
This role is in support of Alcura, a Cencora business offering pharma and patient support services in Europe.
This is a key role within our Operations team. The role is fully site based in Northampton and responsible for Loss Prevention activities within the site. The role will ideally be on an early shift pattern, from 6 am to 2.30 pm. Details will be discussed at interview stage.
Responsibilities
* To deliver an accurate, efficient and effective stock management process across the end to end Service Centre operation in line with company targets and service levels.
* To regularly validate Service Centre tasks and procedures against GDP requirements and to communicate findings to key personnel.
* To create and maintain a secure environment for all company personnel and ensure that all company assets are properly protected in accordance with legal and corporate requirements.
* Maintain the security protection of the site.
* Support the delivery of stock management KPI’s by the Service Centre Manager whilst maintaining an independent scrutiny to ensure this is achieved in the correct way.
* Coaching and training Service Centre team in all areas relating to stock management.
* Assure compliance to legislative and regulatory requirements through the implementation of best practice (GDP SOP’s), audits and monitoring as per the stipulated guidelines by MHRA, GpHc, Home Office, Police and Fire Authorities.
* Lead external audits of GDP compliance in conjunction with the Service Centre manager.
* Generate and monitor the progress of Q Pulse responses to audits.
* Ensure our stock accuracy and processes are maintained at the highest standard supporting the development of corrective actions where exceptions are identified.
* Ensure that Inventory team cost and specific overheads fall within budget through the implementation of robust control mechanisms.
* Ensure compliance to 3rd party services contractual requirements through the achievement of specific KPIs.
* Provide prompt feedback to customer related queries.
* Ensure the Loss Prevention department meet all H&S requirements.
* Provide effective leadership and motivation through regular team briefings.
* Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.
* Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.
Knowledge & Skills
* Experience of managing managers as direct reports and influencing/persuading others including upwards.
* Experience leading and directing investigations into stock loss including interviewing colleagues.
* Budget management
* Detailed GDP knowledge and experience in assuring compliance to standards frameworks
* Working knowledge of security systems
* Sound knowledge of Microsoft applications, including Excel.
Additional Information
There will be a requirement to support the Service Centre management team as part of the Duty Manager rota process where required. This role requires flexibility as it will entail identifying and mitigating potential and actual risks across business operating hours.
We have an array of benefits to suit your lifestyle including a car allowance, employee assistance programme with legal and financial advisors as well as mental health counselling. Perks at Work with discounts in various retailers such as Currys PC World, Samsung, John Lewis and more, access to mental health first aiders, contributory pension scheme after 3‑month service, cycle scheme, service‑based holidays, career development and internal progression opportunities. Team members can take up to two paid volunteer days per calendar year.
Company Benefits
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilisation of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
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