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Nhs band 7 service designer

London
Salt
Service designer
Posted: 28 November
Offer description

This is a unique opportunity to contribute to the discovery phase of an Integrated Care Record, a major national initiative shaping the future of health and social care

The programme focuses on exploring and documenting the best approach to co-designing a shared digital care record that enables seamless access to patient and citizen information across care settings.

We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage.

Key Responsibilities

Management, Leadership & Training

* Act as an expert and advocate for service design best practice.
* Coach, mentor, and support teams; promote continuous learning.
* Facilitate collaboration, resolve team issues, and foster a positive working environment.
* Advise and coordinate staff, delivering training where required.

Planning & Design

* Lead complex service design activities, introducing and embedding new ways of working.
* Design services and components that meet organisational objectives and user needs.
* Prioritise user stories, assess design options, and manage associated risks.
* Apply Agile methods and tools effectively within multi-disciplinary teams.

Improvement & Monitoring

1. Document work using standard tools, methods, and prototyping t...

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