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Resource support officer

Aylesbury
South East Employers
Support officer
€30,000 a year
Posted: 8h ago
Offer description

Short Hook

Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!


About Us

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us? Find out more about us and our values at www.bucksfire.gov.uk/join-us/.

Flexible and hybrid working is supported.


About The Role

You will support the Resource Management Team (RMT) Team Leaders by assisting in the management of operational resourcing and providing a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers. The role includes:

* Managing the day-to-day resourcing of the Service.
* Managing data on staff and fleet availability and sharing with internal departments.
* Supporting the Operational Support Room being established for events such as significant protracted incidents or spate conditions, and managing business continuity arrangements for major events or instances where the resilience of the Service may be affected.
* Prepared to work flexibly, providing availability out of hours on a retaining system. The option of hybrid and flexible working is available for weekend shifts.


Hours & Shift Pattern

Full Time

* Week 1: Monday, Thursday, Friday - Shift; Tuesday, Wednesday, Saturday, Sunday - Off
* Week 2: Monday, Thursday, Friday - Off; Tuesday, Wednesday, Saturday, Sunday - Shift

Part Time - Option 1

* Week 1: Monday - Shift; rest of the week - Off
* Week 2: Off; Saturday, Sunday - Shift

Part Time - Option 2

* Week 1: Monday, Tuesday, Wednesday, Saturday, Sunday - Off; Thursday, Friday - Shift
* Week 2: Monday, Thursday, Friday, Saturday, Sunday - Off; Tuesday, Wednesday - Shift
* Week 3: Monday - Shift; rest of the week - Off
* Week 4: Monday, Tuesday, Wednesday, Thursday, Friday - Off; Saturday, Sunday - Shift

Shift length: 12 hours from 07:00 - 19:00. Rotating shift pattern includes every other weekend. Average 42 hours a week (full-time) or 21 hours a week (part-time).


About You

* Excellent attention to detail and a positive approach to problem solving.
* Excellent verbal and written communication skills.
* Great interpersonal skills.
* Multi-tasking and organisational skills.
* The ability to work independently and as part of a team in a bustling office.


Experience and Qualifications Required

* Level 2 Functional Skills or GCSEs in Maths and English Language A*-C (9-4).
* Good knowledge of Microsoft applications such as Excel and Outlook.
* A-Levels (or equivalent qualifications) desirable but not essential.


The Package

* Fixed Term Contract 12 months.
* Full Time or Part Time.
* 42 or 21-hour week.
* Local Government Pension Scheme.
* Good annual leave entitlement.
* Employee benefits.
* Employee Assistance Programme.
* Occupational Health.
* Onsite gym facilities.


Equal Opportunity Employer

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments needed for the application or recruitment process, please contact us via e-mail or telephone.


Background Checks

Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.


Other Information

For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password).

Reference: Abatement Rules may apply for recipients of Firefighter's pension before taking up employment with Buckinghamshire & Milton Keynes Fire Authority. Please notify Human Resources.

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