Derby Court, Trowbridge
We are seeking 2 experienced and organized Administrators to join our dedicated team in BSW.
The Administrator role will support the back-office functions of the BSW (B&NES, Swindon, Wiltshire) Community Health SPA and has a key role in providing administrative, clerical and organisational support to services. The role will liaise with other departments and services, responding effectively to enquiries from patients/service users, referrers/health care professionals, other agencies and the public. The role will consistently promote a patient focused service, delivering a positive customer experience and supporting effective internal and partner working relationships across BSW.
This is a demanding role requiring high levels of administrative skills / communication skills and the ability to work proactively as part of a team. The role may also require verbal and written client and stakeholder contact, requiring a high level of inter-personal skills. Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.
Please note that this is a fixed-term role initially for 2 months with the view of extending.
Base:
Locations in BSW to be discussed at interview.
Benefits
* Self-booking and access to all bank shifts! Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
* Request a Duty – Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met.
* HCRG Care Group is pleased to offer access to Wagestream – which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees – simply get paid as you go.
* Working in an environment focused on the highest clinical and quality standards.
* Opportunities to work in different areas and various services to gain new knowledge and experience.
* Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality.
* Access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters.
* Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in‑house opportunities continuing your professional development.
* Innovative forward‑thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users.
* Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives.
* The pride of working for an organisation committed to the highest clinical and quality standards, with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission.
Equal Opportunities
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
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