This is a great opportunity to join an expanding team working for a lifesaving organisation. The Donor Records Department is responsible for maintaining the NHSBT Donor/Donation database, capturing and updating demographic and clinical data. As well as the laboratories and collection teams, Donor Records has a very specific role supporting the Clinical Support Team through the referral of Donor Health Checks requiring their attention, enabling them to ensure the safe release of blood products. You will play an active role in developing best practice in a department committed to team working and continuous improvement, being a key part of the blood supply chain from donor to patient.
* To be responsible for managing the national donor safety checks from blood donor sessions, updating and maintaining donors details to ensure the continuous improvement in the quality of the donor database.
* To liaise with other departments and key stakeholders and external organisations.
* To maintain records and collate and present data and statistics.
* To be a critical safety check within the blood supply chain.
* Develop and maintain relationships with colleagues, including internal stakeholders & external organisations.
* Liaise and communicate effectively with colleagues and other departments, outside agencies and professional bodies, in a mature and professional manner.
* Record or communicate sometimes difficult information by telephone, email or paper correspondence, always ensuring confidentiality of information.
* Act as first point of contact for a range of queries from managers and staff (both telephone- and e-mail-based)
* Act as last line of defence by checking donor safety checks and highlighting errors to management teams, Clinical support teams and Quality Assurance departments while keeping blood supply safe and removing risk to patients.
You will be required to undertake occasional travel to any NHSBT sites to meet the requirements of the post (notice will be given).
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you\'ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
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