Role: CI Administrator – Web Merchandising
Contract: Permanent
Working Hours: Monday to Friday 8:00am - 16:30pm with the opportunity of 2 days remote working
Role Overview:
We are looking to recruit a Customer Interaction (CI) Administrator to work within the Customer Interaction team across and merchandising products.
This is an ideal opportunity for a driven and capable individual with an interest in the online domain looking to thrive in a creative and collaborative environment. The role will report into the NCI Manager or Team Leader – Web Merchandising and will efficiently support the website team whilst contributing to a co-operative working environment.
Key Responsibilities:
* Work in an exciting fast-paced environment as part of the CI team looking after the UK & IE websites
* Supporting the content and merchandising teams with changes on both the UK and Ireland websites and app
* Support weekly, monthly and adhoc project planning tasks within the CI department
* Ensuring all tasks are delivered on time and within the budget and scope agreed with the CI Director
Skills and Qualifications
Essential:
* Experience as an Administrator within a fast paced environment
* Excellent time management and organisation with a high level of attention to detail and accuracy
* Ability to work independently and proactively but also be a supportive team member
* Be self-motivated
* Copywriting experience
* The successful candidate will have excellent time management and attention to detail
* Excellent communication and interpersonal skills
* Experience working with multiple data sources and flexible thinking.
* Confident user of MS Office suite including advanced excel skills
* Strong communication skills, able to interact confidently with technical and non-technical people
Desirable:
* Experience using Adobe Experience Manager, P360 & Spryker
* eCommerce/website/merchandising experience