One Stop • 1028 Ingelby Barwick, Stockton-on-Tees • Apply by 27-Jul-2025
About the role
We are looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you'll work in a fast-paced retail environment where no two days are the same.
Your key responsibilities include providing excellent customer service, stocking shelves, processing payments, and helping to maintain the store’s appearance. You will also be involved in on-the-job coaching and feedback to improve service quality.
Ensuring a safe environment for both staff and customers is a priority, and you will be expected to follow all safety and security procedures, including wearing safety equipment and following the 'think 25' policy when serving age-restricted products.
If the store has a Post Office Local, your duties will extend to the daily operations of the post office, which includes passing a financial and criminal background check.
Flexible Working
We support flexible working arrangements and encourage you to discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet a little better every day.
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores are open seven days a week, offering a wide range of products and services including Post Office, vending, and more.
We are committed to inclusivity and accessibility in our recruitment process, holding Disability Leader Level 3 accreditation.
Please Note
Applicants must have passed the school leaver’s age. For more details, please refer to the information provided during the application process.
Benefits
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on 4-weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* Discounts on Tesco Mobile, Tesco Bank insurance, Vision Express, Tesco Pharmacy, and more
* Additional employee benefits including pension schemes, life assurance, private medical insurance, and flexible working options
#J-18808-Ljbffr