Overview
:
First Military Recruitment are currently seeking a National Account Support Executive on behalf of one of our clients.
This role will suit a highly motivated driven individual who enjoys, supporting colleagues, is very organised and has a great attention to detail. Main responsibility is to support the National account manager to ensure the back-office support of these accounts are maintained to the highest level.
Duties and Responsibilities:
1. Assisting NAM with all aspects of administration associated with allocated accounts
2. Working with the service team to ensure compliance with Service Level agreement
3. Working with the sales team to proactively share end of contract machines coming back into the business.
4. Planning/ managing equipment deliveries
5. Quote building & preparation
6. Review meeting preparation and data management
7. Attending customer meetings with NAM
8. Actioning daily customer requests/reports
9. Generating sales reporting for internal sales meetings
10. Assisting with invoice queries
11. Daily customer engagement
12. Fleet optimization planning and reporting
13. VOR monitoring /prop arrangement
14. RAMS framework / support/ enforcement
Skills and Qualifications:
15. A sound knowledge of the MHE industry would be advantageous.
16. Good IT skills including outlook, excel, word and internet explorer.
17. The ability to learn to use our CRM and internal Protean forklift software.
18. Ability to work alone and as an integral part of a team.
19. Enjoy selling, challenges & successes and working with others.
20. Ability to build strong relationships with dealers and sales teams alike.
21. Strong interpersonal + communication skills
22. High focus on customer relationships
Location: South Petherton
Salary: £38,000 + Commission + Vehicle