Our customers are at the heart of everything we do; we constantly strive to exceed our customers expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
Qualifications
* Automotive service & MOT: 2 years (minimum)
* Full Driving Licence
* Level 3 Light Vehicle Maintenance & Repair
* Class 4/7 MOT licence
Company Overview
InNOut Autocentres are experts in vehicle servicing, MOTs and repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
We provide you with fixed prices, clear explanations, and great service. All underpinned by a 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
Manufacturer approved parts: We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and qualified technicians: All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers; they are car enthusiasts and put as much love, care and attention into your car as they do their own.
Wi‑Fi, Coffee, Comfortable Sofas: Our client waiting lounges feature high‑speed Wi‑Fi, free beverages, a child’s play area and baby change facilities, designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers: INnOUT Autocentres has a very high percentage of repeat customers and scores 4.7 on Trustpilot. We strive for 100% customer satisfaction and will never carry out any additional work unless authorised.
Salary and Benefits
We can offer a competitive base salary with performance‑related bonuses and incentives. Youll also enjoy colleague discounts as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Life insurance
* On‑site parking
* Referral programme
Supplemental Pay
* Bonus scheme
* Performance bonus
* Quarterly bonus
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