Position
Head Receptionist
About Aqua Restaurant Group
Aqua Restaurant Group operates a unique collection of restaurants and bars in vibrant cities. Hutong is located on Level 33 of The Shard, London, delivering an exceptional Northern Chinese dining experience with stunning views.
Responsibilities
* Lead by example: Support the reception team, ensuring every guest receives a warm welcome and exceptional service.
* Handle guest relations: Manage reservations, address guest inquiries, and resolve issues with professionalism and care to ensure a smooth and memorable guest experience for both guests and the team.
* Team coordination: Assist supervisors and management with developing the team.
Compensation
You will be paid £12.21 per hour. In addition, you can participate in the venue’s Tronc system, which may provide up to £4.00 extra per hour each month. The Tronc system is managed by the Tronc Master.
Location
The venue is located at The Shard, London.
What We Bring To The Table
* Dine with us: Discounts at Aqua venues
* Celebrate YOU: Take your birthday off and earn additional long service leave
* Grow with us: Ongoing training and development for professional and personal growth
* Financial well-being: Pay management through Wagestream and financial education
* Breaks: Food provided during breaks
* Wellbeing: Discounted gym membership
* Lunch & Learn: Head Office perk
* Share the Talent: Refer a friend and receive £500
Requirements
* All applicants must be eligible to live and work in the UK.
Equal Opportunity
Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.
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