Grade:
RCS G Contract Type:
Permanent(Full-Time) Location:
DHL Supply Chain - UK & Ireland - remote role but travel requirements to sites as required.
Drive growth. Deepen partnerships. Deliver impact.
Are you a commercially driven relationship builder who thrives on unlocking growth within major customers? Do you bring energy, curiosity, and a relentless focus on delivering value? If so, we want to hear from you.
We're looking for a
Customer Account Development Director
to join our Consumer & Convenience sector, taking ownership of accelerating growth across a portfolio of key accounts: strengthening partnerships, identifying new opportunities, and turning insight into action.
WHAT YOU'LL DO
Drive profitable growth
across strategic customer accounts by identifying and converting new opportunities
Build deep, trusted relationships
with senior customer stakeholders and internal teams
Shape and execute account development plans
aligned to customer ambitions and DHL capabilities
Spot unmet needs and emerging trends, turning them into compelling, value-led propositions
Collaborate cross-functionally
(operations, solutions, finance) to deliver seamless customer outcomes
Bring energy and momentum
to every interaction, internally and externally
WHAT YOU'LL BRING
Proven track record in
account development, commercial growth, or business development
Strong ability to
influence, engage and challenge constructively
at senior levels
A natural
connector and storyteller, able to translate customer needs into impactful solutions
Commercial acumen with a focus on
value creation, not just activity
High levels of
drive, ownership, and resilience
Experience in
logistics, supply chain, FMCG, or retail environments
(advantageous)
Why DHL Supply Chain?
Be part of a
market leader
shaping the future of supply chain
Work with
iconic brands and complex, high-value partnerships
Join a team that values
energy, collaboration, and ambition
Opportunity to
make a tangible commercial impact
without direct line management responsibility
A culture that empowers you to
own outcomes and grow your career
Who thrives here
Curious
- always looking for the next opportunity
Credible
- trusted by customers and colleagues alike
Commercially sharp
- focused on outcomes and impact
Relentless
- in pursuit of results and customer success
If you're ready to take ownership of growth, build meaningful customer partnerships, and make your mark in a fast-moving, high-impact environment, we'd love to hear from you.
WHY JOIN US?
Use of a company car (or car allowance) including hybrid and electric vehicles
Private Medical Insurance
26 days annual leave with the option to buy additional days
Discretionary bonus based on performance
We're happy to talk about flexible working - just ask about alternative patterns
Generous pension with up to 8% employer contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
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