Housing Management Worker
Earn £12.60 per hour (£24,638 per annum) - pro rata
Permanent - part time (33.5 hpw)
Spennymoor, DL16 7UH
We can't offer a CoS for this role
Home, a place where you belong
This is a great opportunity to join our wonderful team, so if you're looking for a role where you can help people feel safe, supported and proud of their home, this could be the switch you've been waiting for. You'll be part of a close knit team, helping customers manage their tenancy and maintain their property, while keeping our service running smoothly.
What you'll do
* You'll support your customers in understanding their tenancy and manage their rent.
* Help our customers with housing benefit claims, and signposting to other services.
* Turn around empty flats quickly so new customers can move in.
* You'll carry out and record the routine safety and compliance checks in our building making sure we're compliant.
* Keeping records up to date and make sure contractors meet our standards.
Why join us
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work
You have
* Experience in housing, property, care or criminal justice, or equivalent experience.
* A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.
* A passion for delivering excellent customer service and a genuine desire to help your customers.
* Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
* Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers
Stronger together
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work
The practical bits
* Willingness to travel and work flexibly when needed.
* The ability to work independently using your own initiative and as part of a team.
* Good communication skills and confidence using IT systems.
What's in it for you?
* 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39
* 2 paid volunteering days each year
* Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
* Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
* We Grow Our Own colleagues (not literally of course), when you're ready for the next step in your career, you can grow with us
Find out more
Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Roles can close early, so don't wait.
For reasonable adjustments email