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Casual customer assistant

Sefton
Sefton Council
Customer assistant
Posted: 17 July
Offer description

Job Title: Customer Assistant

Employer: Sefton Metropolitan Borough Council

Location: The Atkinson, Southport, Merseyside

Contract: Casual, fixed term until 9th March 2026

Salary: Grade B / SCP2, £23,656 per annum pro-rata (£12.60 per hour)

Hours per week: As required, including evenings, weekends, and bank holidays

DBS Check: No

Closing Date: 15/08/2025 at 23:59

Reference: COMM/25/318493


About the Role

We are seeking Customer Assistants to work on a casual basis to support our theatre shows and events program, including the busy pantomime season in December. You will be the first point of contact for visitors, responsible for delivering high standards of customer service across all aspects of our programs.

Your duties will include working in front of house roles such as hospitality, bar service, and ushering at theatrical events. Experience with point of sale systems and working with alcohol is beneficial, and applicants must be over 18. There may also be opportunities to work as invigilators in the museum and gallery sections.


Candidate Requirements

* Reliable, punctual, and flexible
* Interest in arts and culture
* Effective communication skills and team-oriented attitude
* Friendly, confident, and approachable manner
* Ability to perform administrative and financial routines accurately
* Physical fitness and adaptability due to the demanding nature of the role
* Ability to work under pressure and independently


Additional Information

All staff are expected to attend regular briefings and training sessions to stay updated on program developments, contributing to The Atkinson's reputation as a vibrant regional arts venue.


Application Process

Please apply online via the provided link. CVs are not accepted unless specified. Ensure the application form is fully completed.


Equal Opportunities

Sefton Council is committed to diversity and inclusion. We encourage applications from all backgrounds, including disabled and care-experienced individuals, offering guaranteed interview schemes where applicable.


Interviews

Scheduled for 27th and 28th August 2025.

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