Assistant Manager – Retail Location: York Salary: £27,000 per year We are looking for a highly motivated Assistant Manager to join our vibrant retail store in York, specialising in adult lifestyle products such as intimate accessories, lingerie, and playful costumes. This is a hands-on leadership role where strong commercial experience and KPI-driven results are essential. Key Responsibilities: Support the Store Manager in achieving and exceeding sales targets and KPIs through excellent customer service and effective store operations. Lead, motivate, and develop a team of sales colleagues, providing coaching, feedback, and training to ensure consistent performance against KPIs. Analyse performance data regularly and take proactive commercial action to improve sales, conversion rates, and overall store profitability. Ensure the store is visually appealing, well-stocked, and operationally efficient, showcasing a wide range of adult lifestyle products. Act as a role model, championing an inclusive and welcoming environment for both customers and colleagues. Handle customer queries, feedback, or concerns professionally and discreetly. Maintain compliance with Health & Safety regulations and company policies. What we’re looking for: Proven experience in retail management with a strong track record of achieving KPIs and sales targets. Commercial awareness and the ability to interpret performance data to drive results. Strong leadership, coaching, and communication skills. Passion for delivering outstanding customer experiences in a sensitive and inclusive setting. Ability to prioritise, make decisions, and lead a fast-paced team effectively. Commitment to maintaining a respectful, inclusive, and judgment-free workplace. What we offer: Competitive salary of £27,000 per year with performance incentives. Staff discounts on a wide range of adult lifestyle products. A supportive, inclusive, and dynamic working environment. Opportunities for personal and professional development. If you are a results-driven retail leader with commercial expertise and a passion for customer experience, this is your opportunity to make a real impact. Apply today and help lead a unique and exciting retail environment!