Office Administration: Operations Manager
Location: Enderby, Leicester.
Salary guideline: £50,000 negotiable plus Bupa healthcare, 10% employer pension contribution, and bonus potential up to 2 months salary (roughly 15%).
Office based 5 days a week. Parking on site.
Operations Manager role for a proactive business administration Office Manager or Administration Manager. The Operations Manager will be focused on the efficient delivery and improvement of invoicing, data insights and dashboards, credit control, product import/export document processing, and quality assurance administrative processes.
This newly created business administration Operations Manager role reports directly to a director level and is central to ensuring smooth office administration and process efficiency.
Key Responsibilities
* Efficient delivery and continuous improvement of invoicing, data insights and dashboards, credit control, import/export documentation, and quality assurance administrative processes.
* Take ownership of renewals, invoicing, credit control, quality assurance, and import/export documentation—either by executing necessary actions or preparing options for director approval.
* Collaborate with team members to find innovative solutions to administrative challenges.
Key Qualifications
* Proven experience as a business administration Operations Manager, Office Manager, or a multi‑skilled senior office administrator with invoicing and process improvement experience.
* A proactive mindset with the ability to identify and implement new ideas to streamline office administration processes—such as automating workflows, creating regular reports (e.g., invoicing and debtors), and setting reminders for contract renewals covering services like office cleaning, equipment leasing, business insurance, and energy contracts.
* Hands‑on experience with creating dashboards and reports using tools such as Power BI, Microsoft Dynamics 365 (D365), or similar platforms to support data‑driven decision‑making and improve visibility of key metrics.
* Strong attention to detail, accurate keyboard skills, and the ability to find innovative solutions to administrative challenges.
About the Team and Company
This is a small friendly motivated team where colleagues and directors are supportive and professional. The company's products and services help customers increase safety and reduce energy wastage in energy, utilities and process industries, providing a great place to work in terms of professionalism, job security and staff care.
Commuting Information
The Office Administration Manager position is commutable from Leicester, Enderby, Blaby, Fosse Park, Glenfield, Braunstone, New Parks surrounding areas such as Loughborough, Lutterworth, Hinckley, and Loughborough.
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