£26,750 - £27,500 + Training
Are you an organised, finance-focused and detail-driven administrator who enjoys working with processes, data, and people? Would you thrive in a friendly, purpose-led team supporting charity partners across the UK? If so, this could be the ideal next step in your career.
A well-established and growing organisation that manages weekly lotteries on behalf of charitable clients is looking for an attentive and professional Lottery Administrator to join its operations and client services team. This is an office-based role where accuracy, compassion, and consistent service are at the heart of everything you do.
You'll handle a variety of essential tasks, from processing weekly draws and managing supporter data to answering queries and ensuring all activity meets strict compliance standards. If you're someone who takes pride in doing things properly and enjoys contributing to meaningful causes, you'll feel right at home here.
Key Responsibilities
* Carry out weekly and ad-hoc lottery draws using internal systems.
* Follow all draw procedures accurately and document activity per regulatory requirements.
* Prepare and verify draw files and client reports to agreed specifications.
1. Handle inbound calls and emails from supporters regarding subscriptions, payments, and account changes.
2. Make outbound call...