Join to apply for the Senior Business Analyst role at OneAdvanced.
This is a newly defined position supporting a company‑wide initiative to standardise and improve software delivery processes. Over the past year the team has been developing delivery playbooks and clear “how‑to” guides to be rolled out across the business.
What You Will Do
* Define and agree the Process Framework / Taxonomy for each applicable product.
* Review current state, gather requirements and generate solutions to address gaps.
* Collaborate with cross‑functional Agile teams to produce ‘to‑be’ design deliverables in a standardised play‑book; including user stories, clarifying business requirements and functional design.
* Facilitate stakeholder review of deliverables, swiftly addressing concerns and resolving issues.
* Liaise with the Product Lead on release‑planning sessions to support development of the product roadmap and ensure playbooks are updated inline with releases.
* Arrange show and tell sessions with end‑users to ensure they are aware of progress, that development is in line with their expectations and to increase familiarity of the new system.
* Support end‑user testing by reviewing test plans, creating test scenarios and test scripts.
* Input into the development of comprehensive training documentation and support the delivery of end‑user training.
What You Will Have
* Deep understanding of integrated processes with functional areas.
* Proven business transformation experience within large‑scale programmes.
* Experience of order‑to‑cash process improvement initiatives, enhancing operational efficiency and providing innovative solutions.
* Awareness of industry trends and best practices within process area.
* Process design experience: workshops, requirements gathering, process mapping.
* Stakeholder management, including working with senior stakeholders and facilitating decision making.
* Experience working with technical teams on build and testing.
* Experience of working to support change management and delivering effective training.
* Excellent communication skills (oral, written and presentation), including the ability to listen effectively.
* Ability to self‑manage and work independently, prioritise workload to tight deadlines.
What We Do For You
* Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days.
* Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First.
Personal Growth
* Development programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go.
* Performance Bonus – Our Group‑wide bonus scheme enables you to reap the rewards of your success.
* Online Learning Platform: SkillsHub! – Learning at your fingertips, anytime from anywhere. We also offer a range of external training opportunities including apprenticeship.
Financial Wellbeing
* Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company.
* Income protection insurance – Providing you with support and assistance when you need it most.
Recognition
* Performance & Talent – Our own technology platform that allows you to get real‑time feedback, conversations and goals to help you become your best self.
Making a Difference
* MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding.
* Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it.
* Pennies from Heaven – Donate the pennies from your pay check to help make a difference without lifting a finger.
About the Company
OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers with an annual turnover of £330 M+. We manage 1.5 million calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more.
Our mission is power the world of work and we invest in our brilliant people to keep our services at the forefront of the industry.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Analyst, Information Technology, and Strategy/Planning. Industries: Software Development and IT System Custom Software Development.
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